Genetics March 2007

genetics@lists.oulu.fi

13 participants
14 discussions

Fwd: Genemapper bug
by Julia Schregel 26 Mar '07

26 Mar '07

Hei all, I've heard that many of the ones using Genemapper have got problems with the program as I do. I have written to the technical support and since it might be of general interest, here's the answer I have recieved from them (most importantly: the bug cannot be fixed, the only longterm solution is to get the upgrade Genemapper 4.0, but of course it's not for free...). Hei Hei, Julia. >Date: Fri, 23 Mar 2007 04:37:46 -0700 (PDT) >From: "Nordic Technical Support" <nordbiosupp(a)eur.appliedbiosystems.com> >Reply-To: "Nordic Technical Support" <nordbiosupp(a)eur.appliedbiosystems.com> >Cc: jussi.vanhatalo(a)eur.appliedbiosystems.com >To: julia.schregel(a)oulu.fi >Subject: Genemapper bug [Incident: 070322-000137] > >Recently you requested personal assistance from >Applied Biosystems on-line customer support >center. If you have any further questions please >simply click "reply" and type your message. We >have recently implemented a change to the >system, and there is no need to "reply between >the lines anymore." **** PLEASE SCROLL DOWN THE >PAGE TO SEE ANY COMMENTS OR ATTACHED DOCUMENTS >FROM THE SUPPORT CENTER TEAM **** > >We will assume your issue has been resolved if >we do not hear from you within 120 hours (5 business days). > >Thank you for allowing us to be of service to you. > ><http://faqs.appliedbiosystems.com/cgi-bin/appliedbio.cfg/php/enduser/acct_l…>For >immediate assistance please contact Applied >Biosystems Customer Support. Please provide the >Question Reference # (below) when you call. For >Technical Support in the United States or >Canada: 1-800-831-6844 between the hours of >5:30am to 5:00pm (PST). For Technical Support in >all other countries please refer to: >http://www.appliedbiosystems.com/support/contact/internationalsupport.cfm >For all other Customer Support, please contact: >1-800-327-3002 If your issue remains unresolved, please update this question at > > Subject >Genemapper bug > > Discussion Thread > Response (Jussi V.)03/23/2007 04:37 AM >Hei Julia, >This is a GeneMapper v.3.7 bug and I assume that >this the GeneMapper version you have. It's quite >odd one because it has been very sporadical >issue. I most likely links to things like >Windows language and settings and how different >users use GeneMapper. It's not a really a >database error or a projectr specific error I >have reported this bug to our developmemt year >2005 and it seems to be fixed in GeneMapper version 4.0. > >So, actually the best long term solution would >be getting version 4.0. which unfortunately is >not free upgrade, but has price tag of around >500e / licence. However, it has some really good >new features (client-server support) and improvements. ><https://products.appliedbiosystems.com/ab/en/US/adirect/ab?cmd=catNavigate2…>https://products.appliedbiosystems.com/ab/en/US/adirect/ab?cmd=catNavigate2… >I'll check with local sales if there is option >to give some discount because you have problems with sw bug... > >By the way, we have now also a free fragment >sizing software available. It could be useful >for some small sizing only projects and when >optimizing things. It's called a PeakScanner: ><https://products.appliedbiosystems.com/ab/en/US/adirect/ab?cmd=catNavigate2…>https://products.appliedbiosystems.com/ab/en/US/adirect/ab?cmd=catNavigate2… > >Finally, if you want to try to get rid of this >error on you GeneMapper 3.7 install, please try these: >- As you have done, export delete projects and >also all other settings using GeneMapper >manager. Also export and delete all panels and >binsets. After that restart whole computer and >import in only the seetings you need. Use "the >database defaults settings" as start point >(D:\AppliedBiosystems\GeneMapper\Database >Defaults). If possible create panels from >scratch or if they are big7complex, import only the ones you need. >- Again as you have done chcek that computer has >regional seetings of English US (decimal dot and comma as thousands seprator). >- Try also to create new Windows username (and >remember to check regional options since they are user specific). >- As a last resort, you could reinstall whole >GeneMapper sw. When doing that, make sure that >Regional options are English US also during installation! > >The trick part with this bug is that most users >never see it, but those who have it seems to >return easily.´even after reinstallation. > >I'm sorry that you have had this bad experince with GeneMapper. > >Have a nice weekend, >-jussi > >Jussi Vanhatalo > >Applied Biosystems >Nordic Molecular Biology Helpdesk >Ask a question on the web! ><http://faqs.appliedbiosystems.com>http://faqs.appliedbiosystems.com >Denmark: 80 70 20 60 >Finland: 0800-5082 38 >Norway: 800- 560 10 >Sweden: 020 160 16 16 ************************************* Julia Schregel Department of Biology P.O. Box 3000 90014 University of Oulu Finland Mobile: +358-(0)-456798708 Office: +358-(0)-85531255 Fax: +358-(0)-85531061 E-mail: julia.schregel(a)oulu.fi

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Re: But deformation
by Cody Manuel 25 Mar '07

25 Mar '07

Our Last pick Doubled in 48 hours Experience a Charging Bull Critical C A R E New SYM-C-C-T-I Extremely b ullish at 20 Cents Short or long, this one cant go wrong This is a Real Business not a fly by night Get in Monday, Don't Regret later!! We have to get back to the way we were before that game.'' The Suns, who feels right at home just in time for the Denver Nuggets ' big road trip. handle when Anthony and Iverson are coming at you like that. They are hard to handle when Anthony and Iverson are coming at you like that. They are hard to ----- Original Message ----- From: "Cody Manuel" <uoovon(a)saardata.de> To: <genetics(a)lists.oulu.fi> Sent: Thursday, March 22, 2007 8:27 PM Subject: But deformation > Experience a Charging Bull > Critical C A R E New > SYM-C-C-T-I > Extremely b ullish at 20 Cents > Short or long, this one cant go wrong

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[Bioscience] Sekvenssianalyysin perusteet CSC: llä 26.-28.3. (fwd)
by Minna Ruokonen 21 Mar '07

21 Mar '07

---------- Forwarded message ---------- Date: Wed, 21 Mar 2007 10:22:56 +0200 From: Kimmo Mattila <Kimmo.Mattila(a)csc.fi> To: bioscience(a)postit.csc.fi Subject: [Bioscience] Sekvenssianalyysin perusteet CSC:llä 26.-28.3. 26.3. - 28.3.2007 CSC:llä pidettävällä sekvenssianalyysin perusteet -kurssilla on vielä muutama paikka vapaana. Kurssille voi ilmoittautua 23.3. klo 12.00 asti. Kurssi luennoidaan suomeksi ja se käsittelee mm. seuraavia asioita: - Tutkijan käyttöliittymä CSC:llä - SRS ja sekvenssitietokannat - BLAST ja samankaltaisuushaut - sekvenssirinnastukset - fylogenetiikka - promoottorianalyysi lisätietoa kurssista löytyy osoitteesta: http://www.csc.fi/english/csc/courses/archive/sekvanal2007 ________________________________________________ There are still some free seats available in the sequence analysis course that will be lectured at CSC 26.3. - 28.3.2007 The course will be lectured in Finnish. More information about the course can be found from: http://www.csc.fi/english/csc/courses/archive/sekvanal2007 ------------------------------------------------------------------------ ------------ Kimmo Mattila, Bioinformatiikan palvelut, Tieteen tietotekniikan keskus - CSC puh: 09 457 2708, Keilaranta 14, 02100 Espoo Kimmo Mattila, Bioinformatics Support, CSC- the Finnish IT center for science tel +358 9 4572708, P.O. Box 405 02101 Espoo, Finland, 60°10'42.09"N, 24°49'58.94"E

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Eppendorf - tapaaminen 20.3. klo. 11.00
by Johanna Leppälä 19 Mar '07

19 Mar '07

Hei, Ursula Malm Eppendorfilta huomenna (ti 20.3.) klo 11.00 perinnöllisyystieteen kahvihuoneessa esittelemässä uusia tuotteita. Kaikki lämpimästi tervetulleita! Tomorrow (20.3.) Ursula Malm from Eppendorf demonstrates their new products at genetics coffee room from 11AM onwards. Everyone interested is warmly welcomed! Terveisin, Johanna

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Genetics March 2007